In the app
- Open Choicewright and go to Settings.
- Tap the row with your email, Account.
- Tap Delete account, and confirm.
It happens at once. If the app is asking you to agree to its terms, the same button is there too: Delete my account instead.
Without the app
Email support@choicewright.com from the address you sign in with, and ask us to delete your account. We will confirm with you and delete it within 30 days.
What is deleted
Your account and profile, your heroes, the stories you own with everything in them (their chat, portraits and read-aloud clips), your messages, your notification tokens, your notifications and your usage records.
What is kept, and for how long
- Pages you wrote at somebody else's table stay in their story, without your name, because they are part of other people's game.
- The words of a message somebody reported stay with the report, without your name, until it is decided and then up to 2 years.
- A one-way scrambled code (a hash) of your email address, so the free Prologue cannot be claimed twice. It does not contain your address.
- Records of anything you bought, as long as tax law requires (in Greece, generally 5 years). Never your stories.
- Support emails, and bug reports and ideas with their screenshots, up to 2 years; error reports up to 90 days.
- Our database backups keep deleted data for up to 30 days, until they are overwritten.
A subscription is not cancelled
Deleting your account does not stop Apple or Google billing you. Cancel the subscription first, in the App Store or Google Play subscription settings (how).
The full details are in our Privacy Policy, also in the app under Settings, Help & about. Any question: support@choicewright.com.